Privacy Policy

Welcome to Sunvista Power Solutions. Your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (sunvistapowersolutions.in), interact with our services, or engage with us through other channels. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to enhance your experience and provide better services:

1.1 Personal Information

  • Name
  • Contact details 
  • Billing and payment 

1.2 Non-Personal Information

  • Device information 
  • Website usage data 
  • Cookies and tracking technologies 

1.3 Information from Third Parties

We may receive additional data from partners, such as payment gateways or advertising platforms, to facilitate transactions or improve services.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and service requests.
  • Respond to inquiries and provide customer support.
  • Improve our website, products, and services.
  • Send promotional materials, updates, and offers (with your consent).
  • Comply with legal obligations and resolve disputes.

3. Sharing of Information

We value your trust and do not sell or share your information without purpose. We may share data in the following circumstances:

  • Service Providers: With trusted vendors (e.g., payment processors, delivery services) for operational purposes.
  • Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.
  • Business Transfers: In case of mergers, acquisitions, or sale of assets, your data may be transferred.

4. Data Security

We use advanced encryption technologies, secure servers, and other safeguards to protect your data. While we strive to ensure security, no system is entirely foolproof. Please contact us immediately if you suspect unauthorized access to your information

5. Your Rights

You have the right to:

  • Access and Update: Request access to your data or correct inaccuracies.
  • Delete Data: Request deletion of your information, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from promotional communications at any time.

To exercise your rights, contact us at sunvistapowersolution@gmail.com

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to:

  • Remember user preferences.
  • Analyze website traffic and usage patterns.
  • Deliver tailored advertisements.

You can manage cookie preferences through your browser settings, but disabling cookies may affect functionality.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing information.

8. Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, contact us to remove it.

9. Policy Updates

We may revise this Privacy Policy from time to time to reflect updates in our practices, technology, or legal requirements. Any changes will be published on this page, and the policy's "Last Updated" date will be amended accordingly. By continuing to use our services after such updates, you agree to the terms of the revised policy.

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